Although our Client's pursue different levels of self sufficiency, most maintain an internal support capability to administer and support their information assets. Nevertheless, Focus can provide valuable support services to complement that capability.
Our deep technical expertise and our familiarity with a client's information applications can provide very reliable, responsive and cost effective support options.
Typically, we provide a specialised and targeted Support Service, working with due regard for the client's own support procedures, roles and responsibilities.
Most importantly, Focus sees high quality Support Services as essential to a sustainable information solution and an important part of our long term client relationship.